| Issue ID | 1005716 |
| Internal NHTSA # | 10536999 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S550 |
| Model Year | 2008 |
| File date | 10/08/13 |
| Component | EQUIPMENT ADAPTIVE |
| Product type code | VEHICLE |
| Description of the problem | I was in unfamiliar area. Remote key would not operate. When using small key to enter vehicle car siren would not quit blaring and . New batteries did not help. Mercedes responder told me i had inoperative "dead" key. Car of course was inoperative. No way to move car from area. Could not secure car. I had rbm in atlanta on cell phone entire time. About hour later someone took me to my home for spare key. This worked. Key was as mercedes responder told me...... Dead. The mercedes keys are unsafe and undependable. Need to be recalled. Mercedes would not replace "dead" key per kyrus frames at rbm in atlanta. Because my car had 57000 miles on it and out of warranty. Key must be recalled due to safety concern there is no way to operate a "dead" key. Mercedes responder told me that he sees it all the time. What if??? I had been miles from home? Unsafe area? Compromising situation? This is unacceptable for $100,000 car. I could be dead. Just provide a workable key mercedes. |
| Vehicle Mileage at Failure | 57000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CALHOUN, GA |
| VIN pattern | WDDNG71X28AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 8 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |